House of Bella Hair does not offer refunds, we offer store credit. If the occasion arises and you need to exchange your hair for any reason, please notify hobhclientservices@gmail.com within 72 hours of delivery. Clients are responsible for the incurred cost of all returned hair. All hair must be returned unaltered, in its original packaging. Store credit will not be issued if hair is permed, picked out, colored, process, bleached, rinsed or cut. 

 

All exchanges should be mailed to:

15851 Freedom Lane

Apple Valley, MN 55124

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